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Tim Jones
This company delivers chilled/frozen foods and yet they have no way of contacting them immediately as they rely on snail mail and social media!! I had a rather simple query... my order is due today but I haven't received a text message to say when it will be delivered which MuscleFood state will happen and to be fair has happened before so as I can't speak to anyone at MuscleFood I have no idea if it's arriving today or not as I have better things to do with my time than wait in to see if it will arrive. Let's see how long it takes someone to respond to a poor review!! Update now heard back saying that they couldn't take the PayPal payment and order is cancelled bearing in mind it was supposed to be delivered today when were they going to tell me this and also blamed my PayPal account for not having funds or right cards set up!! Strange however I've been using it all week and the payments have been fine. I wish sometimes companies would just say look we messed up and then try and put it right. They even had cheek to say I'd better check if any funds have gone out of my PayPal account? But why would they if musclefood couldn't process the payment. Bunch of cowboys!!
4 years ago
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MuscleFood has a 4.3 average rating from 4,134 reviews