We have been buying from this company for a while now, haven’t yet come across any problems (fingers crossed) We find the quality and taste very good-once or twice a steak has been a bit more chewy than usual,but comparing this to steak bought from local shops which can also be chewy and cost far more money, so it’s not really a biggy! The stewing steak is melt in the mouth amazing! The chicken breasts are moist, great in taste and price. The mince is amazing-kids love it in spag Bol-and have clean plates every time! The bacon is the best bacon we’ve ever tasted, seriously!!! Service has always been very good and as long as this remains the case,then we will continue to buy all our meat from them. We live in a rural area which requires a slightly longer delivery slot and we have not had a problem with couriers,so far. Happy to totally recommend to all. 😃