Dpd didn't deliver on agreed date, destroyed as perishable despite email saying fresh for 48 hrs. No proactive notification and then needed to contact customer services to resolve. Had organised someone to be in on original slot and when not delivered had to also organise a following day for someone to be in, this could have been avoided if told order not being delivered. They did organise another delivery, though this was 6 days after original delivery date so needed to buy more meat to cover delay. The reason i usually order from here is for convenience and cost in a challenging financial climate, may now switch back to local wholesale butcher, who is marginally more expensive but won't have the same faff on tbh.