I have been a regular customer for a number of year and primarily order 5kg chicken breasts, rump steaks and prepped pots. The quality has always been excellent, full of flavour, steaks that melt in your mouth and I liked the fact that I could change my delivery whenever I wanted, however this has changed. I realise the price of produce has gone up and I don't mind paying extra to get the service I want but that has not been the case. I now have to check the chicken breasts for bones and gristle and the steak is often full of fat and sinew that can't be eaten. Also the chicken used to come double packed but now it's not and drips over the rest of my order. Lastly the website has changed and now I can't see my subscription order, I don't know when it's due, I can't add to it or change the date of delivery without contacting customer service. If this is the new look website, I think its a step backwards and I'm not happy with it.