Poor experience with musclefood, I placed an order on-line for the "seeing double deal" for £1 extra, so naturally I opted for this deal. at Checkout I had a discount code that I used. The food arrived but with only half the order, I emailed support and they said because I used a discount code I wouldn't get the extra hamper for £1, this wasn't at all clear and as a result I lost out on £50 worth of food, as had this been explained to be I would have built an alternative order to get the most from the £80 order instead of effectively losing a full hamper. I am still communicating with support but they are refusing to help or acknowledge any fault. I feel that strongly about this I will be obtaining director details and address to initiate a small claim if this isn't resolved in the next few days. Disappointed !
5 years ago
MuscleFood has a
4.3
average rating
from
4,134
reviews