If i could leave a zero I would. The food is amazing, I cannot fault it. What I can fault is being charged almost £40 for an order I did not place and having to wait 24hrs for a response to each email! The very 'helpful' Eloise pretty much sends the same reply each time 'this was placed in your basket'- this is not helpful and the fact it was not included in my order confirmation email and coming out as a separate payment on a separate date means I did not order it! I didn't even have my bank cards on me the date this order was 'placed. There is also no way to remove your card details on the website other than replace them. Absolutely useless customer service