Honestly disappointed with them as they are using this crisis to make quick money. I just put something in my basket few weeks ago and forgot about it, this week I received an email sayong it is a confirmed order I can't change. I don't like the fact they force you to keep your card details once you order from them, allowing them to take money without confirmation. They say they can't really answer customers due to the crisis but are fine for sending promotions and making special orders everyday I contacted their customer service who are slow, unhelpful and unapologetic saying it is my fault. If every website you put something in a basket and leave it there would consider this an order, people would be completely broke!! Plus they claim they have a minimum value of 25£ per order but instead of blocking said order, they just charge you a "premium". So now they charged me 18 pounds for something I didn't order, 5,99 for the delivery and 8 pounds for not meeting the minimum amount. The whole thing looks like a scam.