First time customer. Hamper arrived on time, couldn’t fault that, & all items where there. A lot is vacuumed packed, so as gone straight in the freezer. The packs seem small but I’m assuming that’s because they are vacuumed pack or I’m just rubbish at weights. I can’t comment on quality etc as we haven’t had any yet. However, not impressed with the chicken breasts. We separated them into portions of two, for ease, but they were starting to smell as though they were on the cusp of not being right, even though the date is for 3 days away. Not sure I’d re-order