I received my muscle food delivery and the box was falling apart/ soaking wet from where the ice inside had melted. I then opened the box to find that the chicken breast had leaked out of its bag and was all over the rest of the food! I contacted the Musclefood customer service team via email (as I could not find a phone number anywhere!) and I was told that the only part of the order they would refund was the delivery charge! The next week I got an email to ‘confirm my new order’ and Musclefood had charged me for another order! - at no point did I subscribe or order anything else as I had such a poor experience the last time! I refused the parcel when it arrived the following day and emailed Musclefood and told them what had happened. I then got a reply back saying that for every order you must confirm it and that they had proof that I had done so (which I didn’t) and that there was nothing that they could do for me! My experience with Musclefood was so bad and I will never be using them again - they are scammers!