My partner recently purchased a new phone so was looking to sell on his old one. He found out how much he would get for the old one from music magpie and sent it on to them. The amount suggested at the time was over £300. He received an email a few days later stating that due to a fault with the battery they would only offer £35. He declined that offer and once home we tested the phone and it was fully charged and stayed charged for days. He contacted music magpie to let them know that he couldn't find anything wrong with the battery and they told him they would get back to him. A month later and they still haven't. Clearly music magpie have some 'special' machine to test your battery just so they don't have to give you the full amount! Awful service and wouldn't ever use again!