I sent a large order to musicMagpie that included 2 Xbox 360s, a Wii, a PS2, and numerous games and DVD's. I took great care in ensuring that all barcodes were entered correctly and my items were promptly valued at £107, a price with which I was satisfied. I then arranged a date for a courier to collect my items and I ensured that I was home during the arranged date. Unfortunately, however, I was not provided the promised details of an 'hourly slot' for collection and no courier arrived, meaning I had waited at home between 8 am and 6 pm for nothing. On top of the inconvenience of then having to reschedule another day for a courier to arrive, while the majority of items were paid for as promised, musicMagpie only paid £78.45 of the total price, citing 'incorrect barcodes' on the two most valuable games. As these will not be returned despite no evidence of the barcodes being incorrect, it is hard not to feel that musicMagpie endeavour to find supposed faults with orders to avoid paying their full value. This paired with the courier fiasco resulted in a very disappointing experience. Having had musicmagpie attempt to block this review on trustpilot, it is clear that they carefully doctor their profile on the site as searches on other review sites reveal largely negative feedback.