Disappointing service - and product! I received the iPhone 6 promptly and it was in excellent cosmetic condition. But after 2 weeks' use it had a software crash and was unusable. Their response to my request for a return envelope was slow and I had to call them. On receiving the phone back they sent me an email to say they had no replacement and were refunding me - no personal contact as to whether I might like an alternative. I have bought a refurbished phone with another company now.
8 years ago
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