Absolutely terrible, do NOT use music magpie! Wish I'd read reviews before I used them, I normally research before I ise a company and now I know why! Sent 15 items off all amounting to around £200 and they have told me that five of my items are faulty. They were not faulty when I sent them and funnily enough it's the items that were worth the most. They are now offering me around £60 for everything, I'm beyond angry. So now do I accept the offer or decline and receive my items back in a different state I sent them and not be able to sell them anywhere else? Either way I feel like I lose! Absolutely disgusting!