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Anonymous
I ordered a refurbished iPhone thinking it was a really good price. Before ordering I changed my account address to my new one which then appeared on the order confirmation. I then received a shipping confirmation stating it was being sent to my old address. After two weeks of virtually daily conversations with MM it eventually arrived at the right place. In the meantime I bought a case, glass and Pay as You Go SIM After struggling to set up the phone found the keys were not responding and it was suffering from the so called 'touch disease' whereby the chip becomes separated from the board (a common fault with the I-Phone 6). After contacting MM again they were quick to send me a returns label and admitted that the phone hadn't been checked before sending it out. I was also instructed to wipe it clean first but owing to the problem, ended up taking into an Apple store before to do this before i could send it back. After hours chasing delivery and then the hassle sending it back, I am now without a phone and haven't been able to find an equivalent replacement for the same price. Other than the full refund, MM have not offered any compensation in the way of a credit for the inconvenience caused and their sales support staff appear a complete waste of time... unable to provide correct information or make a decision. Buyer Beware!
7 years ago
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