This was the worse experience I've had from a company!! I waited 3-4 weeks for my money after they received my phone on the 12 August, they say you can have your money on the same day they receive and clarify the product! This was unacceptable, I emailed them countless times about my issue and all they replied 'the money will be in you account in the next 24hrs' which never happened! Then they said they was a problem transfering it in to my account so tried my PAYPAL 5 days later there was a problem putting it in that too! Eventually I got a cheque through, I'm hoping that clears as I'm putting it in today!