MusicMagpie lied in a deceitful attempt to dupe me into accepting substantially lower offers for my perfect, as-new, iPhones. I sent them two iPhone 5Ss, both absolutely immaculate, fully boxed, including chargers and headphones. Received an email for each phone, with a massively reduced offer following an assessment by Music Magpie that they are in “poor” condition due to “heavy scratches”. This is entirely untrue, and is a dishonest assessment. As stated, they were both in perfect condition; always kept in a case, well looked after, and sent to MM in good faith. Also received an email for one saying it was locked and still linked to an iTunes account. Again, this is not true as both phones have been fully reset and boot up with the welcome screen. I have declined the revised offers and will instead sell them privately. I do hope they are returned to me in the condition they were sent (boxed, A1 condition, with headphones and charger) so that I can sell them for their true value, otherwise this company will have a monumental fight on its hands. Very disappointed. Avoid!