I purchased Samsung s6 edge on 30 October 2017, received my order on 1st November, but the handset did not meet the standard as described, because it has phantom pressing issue. I returned the phone on the 4th of November using their return label. I got confirmation email from music magpie saying that the device is locked to Samsung. After I showed evidence of wiping off Samsung account and making a complaint through Resolver. Their latest excuse for not refunding my £279.99 is that the handset is locked to my google account which is untrue. I never put any sim card inside the phone. Today is 30 November 2017 still waiting for my refund. PLEASE DO NOT BUY ANYTHING FROM MUSIC MAGPIE. This is too much money to loose for an unemployed disabled person like me.