continuous miscommunication between the courier and music magpie. failed to turn up to pick up my stuff entirely on one occasion. upon receiving my goods took an extra day to process despite claiming same day payment and then ammending my offer once processing. samsung galaxy valued at one hundred and ninety pounds by music magpie- phone in perfect working order. as they receive it claim 'poor' condition and offer me one hundred and fifteen pounds. two weeks after starting this process i am left to now wait until they can be bothered to send it back to me. Really really appauling