ordered iphone 6 in good condition having read other reviews about how it exceeded their expectations however when mine arrived last week it had a dent in the back and 2 corners were scuffed like it had been dropped and the earphone jack look cracked. Not happy but mad with myself for not going with the very good condition - also tried hard to find out what was included and found it difficult to find on website when phone arrived it just had a usb charger but if i had bought it on ebay i would have got a cleaning cloth, charger, screen protector, sim card extracter all included. I also went through topcashback but it has not appeared on my account yet have lodged missing cashback claim with them