Received my phone, advertised as good condition, so expected some scratches. Plugged in to charge up, nothing, left it overnight, nothing. Call their customer service, they apologised offered me a refund and to send it back. Today I received an email telling. Me that. I had cracked the screen and therefore they would not refund me. Unbelievable customer service, there was no crack on the screen, I hadn’t dropped it as they accused me of doing, so no working phone and no money back. Never again, will go to Trading standards.
6 years ago
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