This company is fraudulent! I sold them my iPhone XS Max, I send it with tracked delivery. I tracked it and it appears to have been delivered on the 10th of April - it was signed by S GRANTHAM (an employee in their organisation). Weeks after not getting my payment I contacted them and they said the parcel got lost withing their organisation and they are still looking for it. They have been "investigating" this for over a month now. I send them my device with trust, they lost it and they didn't even mention compensation. I have reported them to Action Fraud UK Police (https://www.actionfraud.police.uk/) and i am awaiting for their action. I hope they get penalized.