Do not use, took weeks to process a refund for a faulty phone and still haven't had my money back.
Ordered a iPhone 7 30th March, broke on 30th May. Sent the phone back and was informed I would get a refund. Told them I would order another phone from them whilst they processed the refund. Three weeks later I get an email saying they have fixed the phone and they are sending it back out to me. After contacting them and saying I want a refund not a repair, they said they miss-informed me on a number of occasions and its not policy to refund.
When i got the repaired phone back this week, they hadn't fixed it correctly so had to send it back again! Still waiting for a refund and they say it will take at least another week due to a backlog of returns which says a lot! Do not use, better off paying a little extra and buying elsewhere.
6 years ago
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