Do not use to sell your old gadgets. I sent off my MacBook and two iPhones to cash in. Once they arrived at their wares house they drastically reduced the price and told me they were simply faulty. No explanation at all. So I opted to have the gadgets returned. My laptop was returned smashed and one of my iPhones was covered in scratches all over the screen like it had been kicked along the floor. I couldn’t believe it. When I questioned this with them they were abrupt in telling me that this must have happened in transit but I couldn’t claim any compensation. A few weeks later I bit the bullet and sent them off again just accepting the faulty price. 2 weeks later and nothing.... eventually I got in contact with a rude live chat assistant who told me only the phone had arrived and the MacBook didn’t. I couldn’t believe it! They were in the same box. Such an awful awful experience. Oh and by the way, they don’t have a contact telephone number. I wonder why! Complete scam.