Ordered an unlocked iPhone but instead I received a locked iPhone which meant I had to go to a post office to return it. When I followed up in the knowledge that it had been received at their warehouse I was told I would have to wait up to 7 days before a replacement could be sent. Remember the fault was with them. In the end they advised that they had NO unlocked phones & would refund me. Very poor service & the customer care team had no compassion to my plight
5 years ago
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