AVOID AT ALL COSTS I sent an iPhone 8 64gb and was offered £192 the phone was in perfect condition with no scratches on the screen, I have photo evidence of the phone on day of posting, 1 week later I receive an email telling my they had revised the offer due to poor condition of the screen stating it has heavy scratches and now offered me £102. I emailed them and contacted them via social media and asked to speak to someone regarding it. No one has came back to me so I have now rejected the offer and I'm waiting for my phone to return. Avoid this company at all costs. I've always used mazuma mobile with no issues but chose these because of higher offer. I will send my phone to mazuma and will receive the £160 offered without them trying to con me. Avoid at all costs