Feel robbed and let down ☹️.
1st time user, packed all my goods up, given a price, then all of a sudden a whole box goes missing! £70 pounds down.ruby at customer service was unhelpful, even contacted the MD to just get someone to just take a look for the missing goods but just robot answers. Money was to help reflective who's been shielding in lockdown. Feel let down and sick to my stomach a company this size has such a poor customer service and regard for users. Word of mouth travels fast, I'd avoid like the plague any goods could vanish without a trace!
4 years ago
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