Be careful with music magpie, they don't fully check tech fully works. I tried selling them my old huewai mate 20 pro to them, quoted £125 and requested a returns packaging. On their site ,they Don't have options to determine how good or bad the phone condition is in, example power on, screen have scratches or cracks, case broken or cracks, only 3 options. A rival company (Mazuma mobile) has these options which are much more realistic for returning/selling 2nd hand items. When they received it,they said it had "deep multiple scratches" and due to that re offered me £35!!!! I refused the new offer and asked them to return it to me free of charge (1 star rating for that at least). When I received my old phone back, I checked the Android Boot logs and it wasn't booted up at all from anytime in their hands ,plus I did declare it had a few scratches. Stay away from this company,shoddy work and not really a good website to trade in tech that can be in alsorts of conditions and shapes. I managed to sell it for £125 with Mazuma mobile