UNBELIEVABLE!!!! Following a harrowing experience with the ordering process, and methods of paying for my order, then assured to have emails sent to me confirming my order. Then without any notification i am left short in my order (missing two items), when i approach MYCIGARA to ask 'where' are my missing items, i get "we were out of stock", would've have been nice to know but i guess once they have been paid any customer service isn't important to them. So i've asked very nicely for them to send an alternative flavour to that of the missing ones! "we can't do that!" But i can have a voucher to use on their website........ no chance i'll be using that!!! Won't be using them again, and hope no-one feels the urge to be disappointed and short changed.