This is my first purchase from My Cozy Boots and I was very impressed with the quality of my merchandise . Although I had to order my item with no box, I received it well packaged and my ugg boots arrived in excellent condition. My husband was so impressed with the quality and authenticity of my boots that he ordered me a second pair from My Cozy Boots and he’s ready to purchase me a third pair. My purchase was safe and secure as well. I received it within 4 days with notifications from it being shipped until it was delivered to my door. First time customer willing to be a lifetime customer wither my boots come new in a box or not .