My experience with this company was an absolute nightmare. Noticed several manufactures defects in a ring. They refused to honor their one year quality gaurantee. Essentially pretending it didn't exist. I had to send a screen shot of it. The most disrespectful irrational person I have a had the displeasure of dealing with. For the record it was the owner Peter Gavin himself too. The phone call, series of photos, emails I had with him will make your stomach turn. Here is the picture I was sent to prove my ring is up to snuff. (My ring is dull because it was worn but that does not void the warranty) . You can clearly see the joint is defective as well as the crown. At the very least. I also attached the ring as presented on the website, and a picture of the warranty. He has Ignored my latest inquiries entirely. Last thing he said was that he expects me to send him 30 more dollars, the rings are designed that way (my ring looks different from the one he put it next to in the picture which is supposed to show how my ring is fine/ they both look different from the website which is in the following picture). It's disgraceful. And I didn't even think I would talk to anyone. I thought I would just get a new or fixed ring in the mail. The worst treatment I have ever received by far. The only reason he has good reviews on his website is because he posts them. Customers cant.