I initially purchased the matching necklace, and I thought I'd wait to see what it looked like before purchasing the earrings. After falling in love with the necklace, I decided to order the earrings. I am so glad that I did! The earrings are beautiful! I am glad that I now have a complete matching set. Of course, as usual, the customer service is outstanding! That is why I am a repeat customer. They let you know when to expect the delivery of your order, and are quite reliable. I would give them a 10 star rating for customer service. Very professional in the order/delivery process and the presentation of the item purchased.