My friend was very pleased with the earrings! It is a little awkward to have the mailing address and the billing address conflated. For instance, my name is Mary Anne and I was the billing address. My friend's name, the recipient of the gift, is Katie. I needed to phone Peter to have it all work correctly, i.e. the gift being sent to Katie and the bill being sent to me. Most U.S. websites have that distinction. Still, I enjoyed working with Peter and my friend is delighted with her gift. It was delivered right on time and I am very pleased with both the product and the service.