I’ve used several solisitors over the years but Optima Legal have been the worst. I had a relatively straight forward remortgage in pace many months before the deadline. Firstly they ‘accidently’ closed my case, I had to call and get it reopened. They have lost paperwork of mine which I sent them in the post and have had to resend. When I call them it often takes over 40 minutes to get thorough to them and often a told I’ll have to message them in the portal anyway. I’m now past my mortgage deadline and am paying extra because they can’t do their jobs properly, I call each day but still they can’t resolve. Please avoid using!