Harvinder Singh and Shalini Singh (level 2 Technician, I think) were wonderful and very helpful. Easy to understand and patient. They were able to make things understandable and easily targeted my issues. They explained everything that they were doing and recommended throughout our almost 2-hour call.
Harvinder was the reason I purchased the 2-year support/service contract; Shalini just confirmed this was a great decision!
Thanks so much!!
Diana Kornetti
9 years ago
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