Do not put any money into wallet to pay. You can not get any refund. Live chat representatives are so rude and in bad attitude. They are forcing you to proceed your order while do not like the offer which is super expensive!!! Please let me know if you need proof/ further info. Totally fraud!! The funny thing is, if the proposed price for the homework you want help with is expensive and you've given up on it, they still deduct some amount from your wallet for the reason of "loss the opportunity of expert" . After having this info via email, I went live chat and asked about it. They refused what they say in e-mail.(see attached pics)