Although my appointment was moved to a date 4 days later, the guy came and was very nice and did what he needed to do etc. There were some findings, and with the timeframe I am working with, we managed to get an appointment booked to do the works by my deadline, so they are coming again this week to do the advisories. Straight forward, saved money on the appointment through this company compared to others that quoted, whilst I need stuff doing, I am happy with the service provided and feel its been honest, as opposed to feel like I'm being tricked into spending unnecessary money, if that makes sense!