I wish my wife would read reviews before making orders. This company has the worst customer service ever. After waiting over 2 weeks for my order to be dispatched. I wrote an email. I got reply email saying they were too busy to deal with my order and blamed the problem in the COVID-19 situation, even though in Germany they are not affected nearly as much as in UK and our postal service is still working. I asked for a specific date but was told I would just have to wait until it was processed and they wouldn't give me a date for delivery. I have asked for a refund now. Let's see how long that takes. This is a disgraceful level of communication and service which I would never have expected from a German company. Stay away at all costs unless you are not in a hurry and can wait indefinitely.