Overall my experience of Bargain Box is average. The convenience and variety of the food is good. The portion sizes are also good. However, at times, some of the fresh produce has arrived bruised or squashed. On one occasion I opened a packet of sealed rice and discovered insects inside. I reached out to customer services to advise of this discovery… and 3 days later, they offered me a $30 refund for the meal. Considering that I had to throw away all the packets of rice with the same batch number (3 meals worth) I would hardly say that this is adequate compensation.