I love the recipes, quality of food and convenience of MFB. However this has been tarnished by missing items, one delivery completely missed, and another one missing until 4.30pm - arriving after I had bought alternative food and started cooking dinner for my kids. This would all have been fine if I felt the customer service team where there to help. Unfortunately it took 4 phone calls and lots of patience before I got some action. As a new customer I'm not entirely happy with MFB. I'm giving it another chance before I decide if I want to go with an alternative.