I paid EE $325.00 USD to International Education Evaluations, Inc. on Dec. 02, 2020. Today is 12/23/2020, and I didn't receive my documents by mail. trucking number? 92055901755477000303443656 Also your chat- staff are not friendly, and disconnected 3 times in our conversation. What I received by email is in unregular format, and not acceptable for the CPA exam, before payment I asked your representative to check if it will be good for the purpose. What it's meaning: "Note that such evaluation reports remain provisional in nature and it is highly recommended that the client submit original documents within 6 months of the report date so that IEE may complete a final evaluation report based on original academic documents?" Does it mean that I should pay again for the original? Why are you starting with scanned documents, if it's not acceptable, and I paid in as for original. You charged me twice for Domestic Priority delivery, and why only one trucking number? 92055901755477000303443656 Very disappointed, and I want to return my money.  Order Number: 1400698 Placed on: 2020-12-02 06:33 pm EST Customer Information MARINA KABACHEK markabachek@gmail.com Shipping Address Higher Education Course Report $195.00 Translation (per page) $60.00 Standard Processing Time $0.00 Domestic Priority $15.00 Emailed Copy $20.00 Domestic Priority $15.00 Additional Recipient $20.00 Total Amount $325.00