I just wish agencies and companies like IEE, would see the option of providing services to people that are not as lucky as other who come from developed countries for example and are able to obtain things easily. In the world we are living, there are real issues in which business owners should work with people and step out and help. I come from Venezuela where the situation is really bad in every way, and IEE even though I have my transcripts originals and diploma, (which is the most important things to be able to do equivalence), asked me to have those transcripts from 10 years ago that I graduated, in a sealed/unopen envelope from a school that I don't even know if is capable to send emails anymore since they don't even have power most of the time and sheet of papers to work. Seriously??? There is something called COMPASSION and in the world we are living, those ideal situations should be changed because is just doesn't exist anymore. I do not recommend this agency due to the lack of compassion from people and professionalism. Also one told me one thing one day, the next day, another person told me a completely different thing. Not good! get real. Thank You!