Customer service is very horrible! I emailed saying specifically that “I made a mistake on the delivery options” the reason why I contacted them asking for help to get my documents back but this person named JB don’t know what he’s doing and don’t have good manners! I even called the office and they just said they will email the payment link. I did not received the email even I called them already. And instead of sending the link this JB sounds like blaming me instead of just giving the link. It took me a several hours, days to follow up just to receive the payment link! 🤦‍♀️