At first I ordered a transcript from my university. In the process I asked to make an assessment of the high school transcript. I expected that they would send me an invoice and send me the high school transcript as quickly as possible. It turned out that I need to wait until we close the previous order, and then I can open the add-on. I lost a lot of time, opened a new order, after completing it. IEE two days ago informed that they finished evaluation of my High School transcript but I can not get a copy of this assessment by email, and through the site it does not work. Each time the site gives an error. Very uncomfortable to work with IEE.