I ordered a hypnos mattress way back on the 4th May 2023 was told would be with me on 16th May. Date comes get an email would be 7 to 10 days delay. Finally got a date for 7th June then another email for 8th June got no notification on the said day from logistics company for the 8th so phoned mynextmattress only to be told it would be 9th June but not guaranteed end of tether reached so requested a refund. This is the only thing good I can say about mynext mattress my refund was paid right away. So beware of this company. I called your mattress online ordered a mattress and I received this afternoon less than 24 hrs later!!!