I ordered a jacket from Myntra, but to my dismay, it arrived in terrible condition. When the delivery person came for the exchange, they outright refused to accept it due to its poor state. I promptly contacted Myntra’s help desk and provided them with photos of the product, showing all the seals and tags intact. However, Myntra’s response was disappointing. They informed me that my claim for returning the product couldn’t be accommodated because it had supposedly passed their quality check. It’s frustrating when an app for shopping falls short of expectations, and it feels like they’re just registering complaints without taking any meaningful action. My experience with Myntra has been far from satisfactory. 🛒📦