Myntra Reviews

Name: Myntra
Rating: 1.32

1.3 Rating 257 Reviews

7 %

of reviewers recommend Myntra

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1.3

Based on 257 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Myntra 1 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

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“Poor customer service and no proper solution. Real scammers did not deliver the actual product and did not accept the return Order ID: # 1343005 18153589106803 I placed an order on Myntra, but I received completely different clothes that appear to be old and used instead of the product I ordered. I contacted your Help Center, but I was informed that the logistics team had issued the correct product. I do not accept this response as a resolution because the items delivered to me do not match my order. Extremely Disappointing Delivery Service and Poor Customer Support”

Myntra 1 star review on 29th October 2026

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Posted 2 weeks ago

“It's 5th time I got either not opted colour nor opted size. Instead of xxxl, received xl and the colour of 3 dresses are of not my selection. Am a customer from long time. This is very bad, never expected from Myntra.”

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Posted 2 weeks ago

“Poor customer service and no proper solution. Real scammers not delivered actual product and not accepted the return Order ID: # 1343307 40644358048703”

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Posted 2 weeks ago

“It's nice product”

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Posted 2 weeks ago

“!!Worst experience with the exchange!! Hey, I don't know what actually the challenge is with team myntra but there is no one to hear me and get my issue resolved instead of bots and the delivery agent kept repeating the same thing and there is no update on the app as well, and the delivery agent said that the team rejected the exchange for there product which I not even tried, it's really exhausting, I never expected this with #Team Myntra”

Helpful Report

Posted 3 weeks ago

“Extremely Disappointing Delivery Service and Poor Customer Support I placed my shoe order on 5 October, and the promised delivery date was 9 October. The delivery executive, Amar Mukherjee, called me on 9 October and assured me that he would deliver the parcel late at night. I waited, but he never arrived and did not even inform me about the delay. Since then, I have contacted customer care repeatedly. Every day, I am asked to wait another 24 hours, but nobody can provide a confirmed delivery date. Even after raising a formal complaint with the Grievance Team, I have received only a generic response without any actual resolution. The delivery contact number displayed in the app also connected me to a Flipkart delivery executive who had no information about my parcel. I ordered this product specifically for Durga Puja, but the delay has defeated the purpose of my purchase. The most frustrating part is not just the delay, but the lack of accountability, communication and a clear resolution. Myntra needs to understand that customers deserve reliable service, accurate tracking information and honest commitments—not endless requests to wait another 24 hours. This experience has seriously affected my trust in Myntra. I expect the company to improve its delivery coordination and customer support instead of providing repetitive, generic responses.”

Helpful Report

Posted 4 weeks ago

“Very poor unprofessional return system. Deliberately detach the brand tags from the products and refuse the return when we are returning any incorrect item. This us happening very frequently in my family. Myntra should learn from amazon or misho or flip cart.”

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Posted 1 month ago

“@Myntra @Flipkart I’ve been a loyal customer of Flipkart & Myntra for over 6 years, and this is how you treat a long-time customer? ₹341 refund pending since 23 Sept with no proper update. Extremely disappointing and unacceptable! 😡 Order ID: #134203516315544935103 #Myntra #RefundPending”

Helpful Report

Posted 1 month ago

“Hi I am sorry to write this review for Myntra is best platform to buy products but recently I purchased dress which I want to return they put on hold I tried to contact customer service no body is replying the return item is with tag and packing everything I want to upload the image of the one which I want to return but cannot upload . Please myntra get back to me ASAP”

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Posted 1 month ago

“Very disappointing app. You send damaged products and then create problems when taking them back, saying the product is damaged. Then why don’t you provide open-box delivery? Why don’t you check the product properly before sending it? You send used dresses, and after the return, you keep my money stuck and return on hold for no reason.”

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Posted 1 month ago

“Absolutely pathetic n frauds. This incident was my 3rd incident ordering something n getting something else n u just keep called customer service no response, no solution nothing. Will never buy through this app. It's a fraud company.”

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Posted 1 month ago

“My Mnow order is marked as delivered, but not delivered. This is a nightmare,the delivery service agents are rude and incompetent, the support is unhelpful. My items are stuck in limbo! Here is the agent s number‪+91 20 7117 1617‬, he is avoiding my calls! Help!”

Helpful Report

Posted 1 month ago

“I’ve been a Myntra customer since very very long I could not even remember when I started shopping from Myntra. Recently I’ve ordered few teams work 20,000. And I select cash on delivery option, they never came to my house to delivery anything & I keep getting emails that delivery is not completed, we will attempt the delivery again. It’s more than 4-5 times. And I have contacted customer support, this is very bad that even a customer support team made me wait for so long that there is nothing getting solved. Very bad experience!!”

Helpful Report

Posted 2 months ago

“Worst customer service, and return pick up vendor, I will give zero rating, very rude and false claim of customer not available, I will never recommend Myntra in future and I will raise a consumer protection”

Helpful Report

Posted 2 months ago

“Horrible customer service. Ordered a pair of gym gloves on aug 16th. Was supposed to be delivered by 26th. Revised to 27th , kept saying 27th till 29th then just delayed. There AI customer service is terrible. Got a response that i may get the complaint resolved by sept 3. On sept 2nd get a msg from ekart that drluvery will be done any time till 11pm. Waited all day, at 930 pm some random n false msg was sent tellibg delivery failed. After much persuation the ai agent connected to a real agent who connected to his superior who simply disconnected the call. Some hari shankar or something !”

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Posted 2 months ago

“I really dont give reviews, but really had a bad experience with Myntra and ekart logistics…I had returned two sets of dress but the pickup agent did not update the status and refund is on hold from almost 10 day. I request without OTP initiation from myntra or ekart do not return the product and loose your money.”

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Posted 2 months ago

“Too bad they hire local people to deliver and they just delivered on wrong adress and mark as delivered they do not care about customer service”

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Posted 2 months ago

“Sent wrong product but refuse to exchange/return even after submitting photo proof.”

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Posted 3 months ago

“Good nice for shopping”

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Posted 3 months ago

“I wish I could give rating in negative. They sent wrong product and not ready to admit and correct their mistake. Scam is on another level. Invoice shows correct product name but they delivered someghing else. This is so frustrating.”

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Posted 4 months ago

Myntra is rated 1.3 based on 257 reviews