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Myntra Reviews

1.4 Rating 141 Reviews

9 %

of reviewers recommend Myntra

Company Reviews

1.4

Based on 141 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 39%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Myntra 1 star review on 26th April 2024

Myntra 1 star review on 26th April 2024

Myntra 1 star review on 26th April 2024

Myntra 1 star review on 22nd April 2024

Myntra 1 star review on 7th April 2024

Myntra 1 star review on 7th April 2024

Myntra 1 star review on 7th April 2024

28

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Myntra is the absolute ridiculous company I have ever used and they provide the worst service ever. Even after charging 1400 on a simple kurta they sent a used tag less kurta with stains. The delivery agent is refused to pickup the product as it doesn't have tag. They charged me even more 30rupees saying platform fee. They should ban Myntra for selling products at really very high cost and for providing very poor service.”

Posted 1 month ago

“Worst service”

Posted 1 month ago

“Very bad Experience Myntra delivery Boy Pickup My cancellation order he Did not update Myntra He is Thief And Myntra Didn’t give my payment”

Posted 1 month ago

“I have ordered jeans but got different size and style. I tried to return but they told us that after investigation we can't do anything. Even jeans pics is different and parcel I got is different. Why myntra can't return this?”

Posted 1 month ago

“Dont trust myntra I ordered puma red colour shoes thy delivered low quality product and i initiated for return from last five days i am waiting to return myntra is postponing my return for bulshitt reason such worst and bad experience”

Posted 1 month ago

“Do not trust Myntra. They are the cheater and selling defective items. They know how to fool and cheat people.. currently facing one of defective item and They are refusing to take it back. All kinds of factory outlet products They sell in Myntra platform”

Posted 1 month ago

“Delivered a different product than what was ordered. When complaint was raised, they said they will replace. But the message came as if I have asked for an exchange. When the delivery came the delivery man refused to replace saying that it has not been approved. Asked me to call the customer care. I called them and informed but to my surprise, I received a message saying that my ‘exchange request’ is rejected as it has not passed the quality test. God knows what is the quality issue here. I again raised a fresh complaint and after 4 days another delivery man appeared and the same drama of no approval and call the customer care repeated. This time the delivery person did not wait even till I could dial the customer care number. The customer care parroted again the same ‘we regret the inconvenience, please register another complaint’ bla bla. I thought enough is enough. To hell with Myntra.”

Posted 1 month ago

“I had ordered a pair of heels from Myntra, I got the product with a broken box and the heel leather was chipped and looked like someone has used it!! The day I received the product, I raised an exchange and after going back and forth with the Myntra customer support team, they have approved the exchange but have not exchanged the damaged product with the new product and have not refunded my money!! I am so disappointed with this app right now! Why the hell should customer bare the loss of what Myntra does!!”

Posted 1 month ago

“Their customer care service is pathetic. They are just their to take your money and after that no help.”

Posted 1 month ago

“I bought Roadster shoes from Myntra and its sole broke just after a month and a few days. We bought it on Jan 2nd 2024 and it broke in first week of Feb itself. I contacted both Roadster and Myntra via email but no response, even on Instagram they chose to ignore. Highly unprofessional behaviour and weird response from their customer care person, who kept repeating one line - “the return period of one month has ended”. I was not returning the shoes, the low quality shoes broke in just 1 month. Nowhere was it written in the product description that the warranty period of the shoes were one month. We didn’t contact them after months of buying the shoes, it had only been a month and it broke. We informed them in an email about this but instead of providing a solution they ignored. Also rejected my review and later posted it without pictures. Even a roadside shoes will last more than a month. First they provide low quality product and then they ignore everything. Customer care service and product both are pathetic. Please note: Roadster is owned by Myntra.”

Posted 1 month ago

“While I have not experienced any issues with their delivery and regular exchange. But recently I shopped for few items and qualified for additional bank discount. Had to return one of the items as the fit was not good but if I returned then the bank discount was getting adjusted in the amount to be refunded hence I wanted to opt for the new options 'STYLE EXCHANGE'. I tried selecting around 8-10 different items but all of them appeared as not deliverable at pincode which definitely is a bug from their end. I called up customer care & they asked me to send an email. Ticket was opened when I emailed but the same was closed without resolving the issue. I escalated the issue to myntra escalation id and even shared this on Twitter but till date no one has bothered to even respond to the email. Did not expect such a disgusting approach from Myntra. Will not be shopping anything ever again from them.”

Posted 2 months ago

“Recently I placed order and literally waited for a week to get my order and then after a week my order was cancelled by seller(happened with 2-3 products) Then that seller listed that same product with double price. When I asked customer care what is this, they gave me very rude replies (like ::: you should see and order if it’s in stock[dude it was in stock, then only I was able to place order] and your money wasn’t debted and it’s debted after ur order is shipped [then why did u initiated refund and told me you will get back your money within 7 working days] and many more)and wasted my time. They don’t and never provide any proper solutions and never take actions on sellers who CHEAT people.”

Posted 2 months ago

“Very poor service while delivering each product I am regular customer of Myntra ridiculous service while delivering product.Not yet receive my product it’s saw in app out for delivery but not received”

Posted 2 months ago

“Never expected this kind of service from Myntra …..I had given 2 items for exchange and till now haven’t received the product ….the delivery executive comes and says we haven’t received the exchange product so we can’t give you the exchange product….the delivery executives are also so rude they don’t know how to talk and behave with the customers and Myntra is not even bothered….they haven’t worked on my complaint also …..if I don’t get my refund or the exchange product I will take legal action…..I know Myntra is not bothered about any reviews or feedback but I am writing this so that others don’t fall into their trap and be care full ……terrible this is”

Posted 2 months ago

“Mene shoes order kiye Myntra se box mai se mask & tshirt nikli hai very bad for Myntra”

Posted 2 months ago

“The service has become really pathetic day by day , itseems we should not order a prepaid order because this is really not safe in terms of myntra as i had a ordered some prepaid stuffs and in which there were 3 products from which one stuff was not delivered and was waiting as the estimated date reached i randomly checked the status of product which to my surprise was showing delivered - crazy even the delivery was not attempted and status is delivered it was a good waste of money i had ordered kotty trousers priced 336 rs .”

Posted 2 months ago

“I ordered a jacket from Myntra, but to my dismay, it arrived in terrible condition. When the delivery person came for the exchange, they outright refused to accept it due to its poor state. I promptly contacted Myntra’s help desk and provided them with photos of the product, showing all the seals and tags intact. However, Myntra’s response was disappointing. They informed me that my claim for returning the product couldn’t be accommodated because it had supposedly passed their quality check. It’s frustrating when an app for shopping falls short of expectations, and it feels like they’re just registering complaints without taking any meaningful action. My experience with Myntra has been far from satisfactory. 🛒📦”

Posted 2 months ago

“I have placed the order on 7th of feb 2024 and they have cancel my product on 11th of February stating that they cannot deliver the product on my pin code. But as you know once you select your order, you need to put your pin code over there to confirm that seller deliver that product to your pin code or not. So I placed the order and the order get cancelled on 11th of February and then I contacted to the Myntra escalation team and then they told me that your order is cancelled because we do not deliver that product to your pin code, and the same day I placed the same order again and I was on the call with the agent of escalation team and they assured me that Your order will not get cancelled again on that call so I place the order. But today evening I receive SMS stating that your order has been cancelled my three my 3 order was cancelled today and then I contacted to Myntra customer care team. They have firstly transformer call to escalation team. Then there was a boy who put my call on hold for minimum 24 minutes and after that he transferred the call to her escalation manager Chetna and she told me the same thing that we could not deliver the product on your pin code. If they could not deliver the product on my pin code why they even allowing me to place the order it was a very worst customer service I have experience in my life. Myntra is very worst do not order anything from Myntra. Worst website ever and the customer care team is even worse than their website and the escalation team and their manager. They don’t even know how to handle the customer. I am dissatisfied with the customer service. They are not even listening, what I’m saying and they were on the repeat that they cannot help me a upfrontly they were saying they cannot help me.”

Posted 2 months ago

“I would give zero. One of the worst experience. Customer service is very bad. No resolution at all. Didn't deliver at. Worst .”

Posted 2 months ago

“this myntra is only trying to loot people. If you order in a bulk amount, definitely they will miss one product and then they won't refund your money. v bad custom care. they will act as if they are working on your complaint but actually they don't bother to update you and simply close your complaints. very bad experience”

Posted 2 months ago

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Myntra is rated 1.4 based on 141 reviews