Myntra Reviews

Name: Myntra
Rating: 1.33

1.3 Rating 239 Reviews

7 %

of reviewers recommend Myntra

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1.3

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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Myntra 1 star review on 10th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I could give rating in negative. They sent wrong product and not ready to admit and correct their mistake. Scam is on another level. Invoice shows correct product name but they delivered someghing else. This is so frustrating.”

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Posted 3 weeks ago

“I ordered one product, but I ended up receiving two and was charged for both. I contacted customer care, and the representative told me they needed to consult their technical team regarding the issue. However, the call got disconnected before they could help further. Since then, I've been unable to connect with anyone from customer support. Bad service.”

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Posted 3 weeks ago

“Terrible service! Order delayed by 10 days past delivery date, every time I would call them they would say they are working on it and that I would receive the product in 48 hours. I never received my product, so I was forced to cancel the item. Worst part is Myntra blocks you from leaving a review on canceled items, completely hiding their delivery failures. Unacceptable logistics and poor customer experience. Avoid this seller!”

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Posted 1 month ago

“Very bad,give me damaged suit and my return request cancelled.myntra is a froud company . delivery boy is also rude”

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Posted 1 month ago

“Myntra is using shadow fax delievery. Some courier agents are bighly indisciplined avgressive They dnt call and cancel order on their own”

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Posted 1 month ago

“Absolute fraud ,Empty box delivered. Myntra's service has become the absolute worst. My son ordered OnePlus Nord Buds 3 Pro on 26th May 2026, and we received a completely empty box with no device inside, When we complained to customer care, they casually rejected it saying "we have checked from our end so we cannot do anything." If they checked, then where did the device go? It is a clear case of theft/tampering during delivery, and Myntra refuses to take responsibility. Strongly advise everyone never to buy expensive items from this platform”

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Posted 1 month ago

“Extremely disappointed with my recent experience with Myntra. I specifically contacted customer support BEFORE placing my order because the product was marked non-returnable, and I had certain concerns regarding the item. Your customer care executive gave me completely incorrect information and assured me in a way that convinced me to go ahead with the purchase. After receiving the product, I realized the information provided by your team was false and misleading. Now I’m being told that the product cannot be returned because it falls under the non-returnable category. This is absolutely unacceptable. As a loyal and regular Myntra customer, I trusted your customer support and made the purchase ONLY based on the guidance provided by your team. If the executive had informed me correctly in the first place, I would never have placed the order. Customers should not have to suffer financially because of misinformation provided by Myntra representatives. A brand of this scale should take accountability for its team’s mistakes instead of hiding behind policies when the fault clearly lies from your end. Very poor customer service experience, zero accountability, and extremely disappointing resolution handling. This incident has seriously impacted my trust in Myntra.”

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Posted 2 months ago

“Worst service ever, I order a dress but it was not delivered. I did try to chat with them but they don't allow me for chat. Very bad service for customer.😞”

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Posted 3 months ago

“Since 0 is not an option, giving 1 star. Delivery agents are unprofessional as they update delivery status as "Customer rejected product", "Could not deliver", even without making legitimate delivery attempts. Customer care is also unprofessional, including the escalation team as they disconnect the call when asked for genuine answers for their repeated mistakes. Their online chatbot is a big joke as the automatic options available for is very less and does not serve the purpose of raising tickets. Think twice before buying anything from Myntra! For products that I ordered more than a month back, I am still fighting for a proper exchange.”

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Posted 3 months ago

“I ordered a pair of Puma shoes from Myntra. I initiated a return request because the product I received was damaged and incorrect. It has been nearly two months, yet my return has still not been picked up. I have called Myntra over a hundred times, but to this day, my issue remains unresolved. Myntra is absolutely terrible.”

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Posted 3 months ago

“I am extremely disappointed and unhappy with my order. I ordered da Vinci sandals worth of 4300 and what I received a very poor and dirty one shoe looks like a they pic up from dustbin and packed into the box.in future I will never purchase anything from Myntra.really really disappointing.as I’m a regular customer from last 12,13 years”

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Posted 4 months ago

“Not even 1 star is deserved. I am beyond disappointed. While the Myntra support team is good, I can no longer trust this platform. I received the wrong product in the wrong size with no tags attached. Despite having clear photo/video proof from delivery day, the return is stuck "on hold." I am being forced to keep the wrong product because the check team claims there is no evidence. They are closing the issue claiming they sent tags, but that is a big NO. Knowing their policies, I specifically captured video proof showing no tags were present. I ordered two products on the same date and neither had tags. I’ve raised 3 complaints with no solution. My humble request is for policies that ensure equality; I submitted my proof, but the team rejected it without showing theirs. There must be accountability from both sides. As a customer, I did everything right, yet I am the one losing money. I won't be coming forward to buy anything here again. Trust is completely broken.”

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Posted 4 months ago

“I am extremely frustrated and disappointed with Myntra’s service. I ordered a Safari bag on 12th February 2026, and the promised delivery date was 14th February 2026. However, I did not receive the product on the mentioned date, nor did I receive any proper update or clarification from Myntra. After this failure, I contacted customer care and was told that an issue had been raised and I had to wait until 18th February 2026. This caused unnecessary inconvenience and stress. To make matters worse, on 18th February 2026, Myntra cancelled my order from their end without even informing me. This is completely unacceptable and shows total lack of professionalism. What feels even more like cheating is that Myntra had offered a ₹300 first-time buyer coupon, which I used for this order. Since the product was never delivered and was cancelled by Myntra, I requested that the coupon be restored. But customer care refused, saying the coupon is only valid for the first order — even though the failure was entirely on their side. This is clearly misleading and unfair to customers. I lost my product, my time, and my discount because of Myntra’s mistake. This experience has destroyed my trust in Myntra, and I strongly warn other customers to be careful before ordering.”

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Posted 5 months ago

“This is worst service my order every-time delay… if you don’t provide better service your customer so please close the your business.. I am also doing payment but my order was delayed I am also help to customer care but everyone reply to me Maam order time to time place during delivery time..”

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Posted 5 months ago

“Kindly deliver my order”

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Posted 5 months ago

“Myntra is fraud platform They send waste cloths instead of ordered jacket and their customer greviance response is biased and one sided Government should ban and consumers affair ministry should enquire about their wrong fraudulent practice”

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Posted 5 months ago

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Posted 5 months ago

“Very bad service & delivery boy behaviour very disappointed extra money add on product that means platform fee I really don't like this your service”

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Posted 5 months ago

“Very bad service & delivery boy behaviour very disappointed extra money add on product that means platform fee I really don't like this your service”

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Posted 5 months ago

“Its unfortunate that I selected 1 star, ideally it should be 0 star. It seems, Myntra is into a fraud business since they are delivering products without TAG, its unusual/illegal practice. This company is prospering by ensuring that Customer cannot return the product they get. Since, everybody is busy, no one will spend 30min/1hr behind return a product.”

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Posted 6 months ago

Myntra is rated 1.3 based on 239 reviews