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Myntra Reviews

1.4 Rating 149 Reviews

8 %

of reviewers recommend Myntra

Company Reviews

1.4

Based on 149 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Myntra 1 star review on 29th April 2024

Myntra 1 star review on 29th April 2024

Myntra 1 star review on 26th April 2024

Myntra 1 star review on 26th April 2024

Myntra 1 star review on 26th April 2024

Myntra 1 star review on 22nd April 2024

Myntra 1 star review on 7th April 2024

30

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fake app no refund nothing only a fake app no customer service I have a proof this app is totally making you fool I order necklace and I get wrong and damaged product and still I do not get my refund I call customer care they said give good feedback we do your work within 24 Hours but very shameful I do not get my refund yet and my parcel is still at my home delivery agent come and go with only reason that …..this parcel is not approved how do I pick your parcel very shameful Myntra I do not order again in this app I uninstall this app”

Myntra 1 star review on 7th April 2024

Myntra 1 star review on 7th April 2024

Myntra 1 star review on 7th April 2024

Posted 1 month ago

“It is really worst experience with #myntra . I never faced this type of issue with amazon. Really shame on you myntra for troubling your customer. I bought this pyjama from myntra and within some hours raised return because I am plus size woman and this lower was not comfortable. But my return they are not accepting because of some tag issue. Please understand that i collected product as it is (without price tag). And if you trouble customer like that than it is your responsibility to allow customer to open packet at time of delivery (because if i am receiving without price tag this is not my fault) and delivery agent do not allow to open packet before delivery and after delivery of products they do not accept... disgusting myntra. Product is totally fine and with brand tag. But they are not accepting (saying ki price tag nahi hai. Bhai mai kahan se le ke aaun price tag jab mujhe nahi mila hai product mai).... Ridiculous....worst experience you giving myntra...#worstmyntra #hatemyntra #worstcustomersupport @myntra #fakemyntra #Kryptic #krypticpyjama”

Myntra 1 star review on 3rd April 2024

Posted 1 month ago

“They are robbers. I ordered a dress...which turn out to very bad...I raised return request immediately....nobody ever came to pick the dress...and they continuosly sent false messages we are unable to reach...even after multiple complaints they did nothing...just blocked my number on customer care”

Posted 1 month ago

“I order shryon lip liner on 23 and they said to wait me till 28 to resolve it ....and today they closed my complaint without g8ving any solution ..raised so many complaint ...answer is ab ye ticket raise hogya ab ye krdiya ... aaj to return bhi lene se mna krdiya khud glt prpduct khud lene se mna krdiyaIN24032818011710982635 product me 12 lip liner ane the aye 3 ...”

Myntra 1 star review on 28th March 2024

Myntra 1 star review on 28th March 2024

Posted 1 month ago

“It has the worst and hopeless customer care and problem resolution policies. They keep generating tickets which are never resolved. Myntra has been rejecting the return items despite sending wrong and damaged product.. The delivery boy rejects your return pickup upon his whims and fancies in up and you have to keep following the support bench with no resolution ever to your problem...It's been continuously torturing it's customers for miniscule reasons....it's a hopeless place to shop.. I recently faced two issues... 1) I ordered a purse for official use.. It was quite small than the image shown..so ond has check whether his/her items would fit properly..my items were not fitting well ,I raised a return request..the pick up was rejected saying there was a seal on the chain which you broke..I kept telling the cc that there was no seal if there was any how would the customer check it properly without opening the chain... I kept following the cc for nearly 1.5 months but did not get a solution just tickets after tickets..and i cud not return the purse.. 2) I ordered a saree which was totally different in colour and design ..as usual I rased a return but it was again rejected by the d trelivery boy saying it does not match the same item shown....please tell these stupids that the reason for return was itself that a wrong product was delivered,but no one listened..same tickets after tickets were given with no solution till yet... Today the delivery boy came tyo pick up the item ,..he took the item and called after 3 hrs saying his senior hasi BH rejected the pick u jyp as the saree is different..... Arey Bhai alag hai tabhi to return kar rahe hai”

Posted 1 month ago

“Worst and very worst service by Myntra. There is no customer care person for complain also. Return or exchange service is extremely bad. It's a headache if you want to return or exchange. I will never ever buy from Myntra in future that is for sure...”

Posted 1 month ago

“I have bought shirt from this site, they delivered wrong product without tag, we hv asked for return, boy not taking bcoz of wrong product, contacted customer care morethan10 times, they are saying sorry sir, raise a complaint. Not resolved till now. Pl don't buy anything drom this site, they are cheaters. Fraud site.”

Posted 2 months ago

“Myntra is the absolute ridiculous company I have ever used and they provide the worst service ever. Even after charging 1400 on a simple kurta they sent a used tag less kurta with stains. The delivery agent is refused to pickup the product as it doesn't have tag. They charged me even more 30rupees saying platform fee. They should ban Myntra for selling products at really very high cost and for providing very poor service.”

Posted 2 months ago

“Worst service”

Posted 2 months ago

“Very bad Experience Myntra delivery Boy Pickup My cancellation order he Did not update Myntra He is Thief And Myntra Didn’t give my payment”

Posted 2 months ago

“I have ordered jeans but got different size and style. I tried to return but they told us that after investigation we can't do anything. Even jeans pics is different and parcel I got is different. Why myntra can't return this?”

Posted 2 months ago

“Dont trust myntra I ordered puma red colour shoes thy delivered low quality product and i initiated for return from last five days i am waiting to return myntra is postponing my return for bulshitt reason such worst and bad experience”

Posted 2 months ago

“Do not trust Myntra. They are the cheater and selling defective items. They know how to fool and cheat people.. currently facing one of defective item and They are refusing to take it back. All kinds of factory outlet products They sell in Myntra platform”

Posted 2 months ago

“Delivered a different product than what was ordered. When complaint was raised, they said they will replace. But the message came as if I have asked for an exchange. When the delivery came the delivery man refused to replace saying that it has not been approved. Asked me to call the customer care. I called them and informed but to my surprise, I received a message saying that my ‘exchange request’ is rejected as it has not passed the quality test. God knows what is the quality issue here. I again raised a fresh complaint and after 4 days another delivery man appeared and the same drama of no approval and call the customer care repeated. This time the delivery person did not wait even till I could dial the customer care number. The customer care parroted again the same ‘we regret the inconvenience, please register another complaint’ bla bla. I thought enough is enough. To hell with Myntra.”

Posted 2 months ago

“I had ordered a pair of heels from Myntra, I got the product with a broken box and the heel leather was chipped and looked like someone has used it!! The day I received the product, I raised an exchange and after going back and forth with the Myntra customer support team, they have approved the exchange but have not exchanged the damaged product with the new product and have not refunded my money!! I am so disappointed with this app right now! Why the hell should customer bare the loss of what Myntra does!!”

Posted 2 months ago

“Their customer care service is pathetic. They are just their to take your money and after that no help.”

Posted 2 months ago

“I bought Roadster shoes from Myntra and its sole broke just after a month and a few days. We bought it on Jan 2nd 2024 and it broke in first week of Feb itself. I contacted both Roadster and Myntra via email but no response, even on Instagram they chose to ignore. Highly unprofessional behaviour and weird response from their customer care person, who kept repeating one line - “the return period of one month has ended”. I was not returning the shoes, the low quality shoes broke in just 1 month. Nowhere was it written in the product description that the warranty period of the shoes were one month. We didn’t contact them after months of buying the shoes, it had only been a month and it broke. We informed them in an email about this but instead of providing a solution they ignored. Also rejected my review and later posted it without pictures. Even a roadside shoes will last more than a month. First they provide low quality product and then they ignore everything. Customer care service and product both are pathetic. Please note: Roadster is owned by Myntra.”

Posted 2 months ago

“While I have not experienced any issues with their delivery and regular exchange. But recently I shopped for few items and qualified for additional bank discount. Had to return one of the items as the fit was not good but if I returned then the bank discount was getting adjusted in the amount to be refunded hence I wanted to opt for the new options 'STYLE EXCHANGE'. I tried selecting around 8-10 different items but all of them appeared as not deliverable at pincode which definitely is a bug from their end. I called up customer care & they asked me to send an email. Ticket was opened when I emailed but the same was closed without resolving the issue. I escalated the issue to myntra escalation id and even shared this on Twitter but till date no one has bothered to even respond to the email. Did not expect such a disgusting approach from Myntra. Will not be shopping anything ever again from them.”

Posted 3 months ago

“Recently I placed order and literally waited for a week to get my order and then after a week my order was cancelled by seller(happened with 2-3 products) Then that seller listed that same product with double price. When I asked customer care what is this, they gave me very rude replies (like ::: you should see and order if it’s in stock[dude it was in stock, then only I was able to place order] and your money wasn’t debted and it’s debted after ur order is shipped [then why did u initiated refund and told me you will get back your money within 7 working days] and many more)and wasted my time. They don’t and never provide any proper solutions and never take actions on sellers who CHEAT people.”

Posted 3 months ago

“Very poor service while delivering each product I am regular customer of Myntra ridiculous service while delivering product.Not yet receive my product it’s saw in app out for delivery but not received”

Posted 3 months ago

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Myntra is rated 1.4 based on 149 reviews