We ordered two 50x50 shade screens from this company for our small family owned music venue. We had to return due to city wanting engineer reports to install. They were very kind on the phone and how to return. Package was Never Opened! We spent $800.00 on this order. She said it would cost $45.00 to return shipping. We took to location to ship back with packages still how it was delivered to us! We received email from them stating funds returned was $200. LESS! We called and she said Products was “damaged” during transit and had to go in WASTE BIN!!!! A 50x50 shade screen that was NEVER OPENED!?! Seriously came to us shipped great! Returned to them destroyed????? How convenient for them! Please do not buy from this company! Very dishonest and take peoples money. We were needing to order smaller screens but not from them. If I could give zero stars I would!